Privacy Policy

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Effective Date: 18/08/2025

At Still Here Everyday your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal data. By using our website, you agree to the practices described in this policy.

When you visit our website, make a purchase, or contact us for inquiries, we may collect the following personal information:

• Name
   
• Email address
   
• Phone number
   
• Mailing address
   
• Payment information (credit card details, billing address)
   
• Any other information you voluntarily provide (e.g., messages, feedback)
   

We also collect non-personal information that helps us improve the functionality of our website. This may include:

• IP addresses
   
• Browser type and version
   
• Device information
   
• Pages visited on our site
   
• Referring URLs
   
• Date and time of your visit
   
• Cookies (for tracking site usage and improving user experience)
   

We may use the information we collect for the following purposes:

• To process transactions: We use payment information to process orders and transactions.
   
• To improve customer service: Your information helps us respond more effectively to your customer service requests and support needs.
   
• To personalize your experience: We may use the information to tailor content to your preferences or provide offers relevant to you.
   
• To communicate with you: We may use your email or phone number to send order updates, marketing materials, or respond to inquiries. You can opt-out of marketing communications at any time.
   
• For security and compliance: We may use your information to protect against fraud, manage site security, or comply with legal obligations.
   

We implement a variety of security measures to maintain the safety of your personal information when you make a purchase or submit personal details. This includes:

• Encryption: We use SSL (Secure Socket Layer) encryption to secure sensitive information like credit card data during transmission.
   
• Data Storage: Personal data is stored in secure environments with restricted access, protected by physical, administrative, and technical safeguards.
   
• Third-Party Payment Processors: We use trusted third-party payment processors to handle financial transactions securely. We do not store your full payment details on our servers.
   

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping carriers, and email marketing platforms) to assist in running our business, fulfilling orders, and improving our services.
   
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena or court order) or to protect our rights, property, and safety or that of others.
   

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences, track your browsing behaviour, and improve website functionality. You can control the use of cookies through your browser settings, but disabling them may affect your experience on our site.

You have the following rights regarding your personal information:

• Access: You can request to view the personal data we hold about you.
   
• Correction: If any of your personal information is incorrect or incomplete, you may request updates.
   
• Deletion: You can request that we delete your personal information, subject to legal requirements.
   
• Opt-Out: You can opt out of receiving marketing communications at any time by using the “unsubscribe” link in our emails or contacting us directly.
   

To exercise any of these rights, please contact us at sarah@stillhereeveryday.co.uk.

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete 

that information.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Email: sarah@stillhereeveryday.co.uk
Phone: 07454 195030